Mattress Care

  • First Eight Weeks

    Starting two weeks after your mattress is delivered, use the handles to flip your mattress from head end to foot end; it is ok to bend it head to foot. After another two weeks, use the handles to rotate the mattress 180 degrees. Repeat this two week pattern of flipping or rotating for the first eight weeks of use to help break in your new mattress. Your mattress may feel slightly firmer when new; this initial flipping and rotating will help it break in sooner.

  • Flip and Rotate Regularly

    To best protect your investment, alternately flip or rotate your mattress quarterly. Rotate your boxsprings once a year.

  • Proper Support

    To prevent sagging or damage to your mattress or box spring, use a bed frame that provides adequate support. When using a mattress and box spring, select a bed frame that supports the box spring on all four sides, or a bedstead with at least three rigid, no-sag slats. Platforms for mattresses alone should be solid or have slats no more than 2½” apart.

  • Mattress Pads

    Because staining and water damage void the warranty, we recommend that you protect your mattress surface with both cotton and waterproof mattress pads. Regularly wash your mattress pads to keep your new mattress clean and fresh.

  • Dust & Spills

    Use a stiff brush to dust off the surface of your mattress, and expose it to air occasionally. If you spill liquids, use towels to blot as much standing liquid as possible. Apply gentle pressure to help absorb the liquid into the towels; do not press it into the mattress.

  • Cleaning

    Do not introduce more liquid into the mattress or box spring. If using soap and water, use a clean cloth to apply the solution to the stain (cloth should not be too wet). Using a second clean dry cloth, immediately blot the stained area gently. Repeat as necessary to remove or diminish the stain.

    If using a spray carpet cleaner, spray a small amount of the cleaner directly on the stain. Using a dry clean cloth, immediately blot the stained area gently. Repeat as necessary to remove or diminish the stain. Always let the mattress or box spring dry completely before dressing the bed.

  • Pillow Check

    The right pillow not only helps support your head and neck, it also keeps your spine aligned. Replace your pillow every two to three years for optimal comfort.

  • Preventing Mildew

    Mildew can occur as the result of the environment in which the mattress and box spring sit. Mildew is not a warranted defect. Once it occurs, little can be done to stop or remove it. To help prevent mildew from occurring, be sure your mattress and box spring have good air circulation around and under the bed, expose the surface to air occasionally, and brush or vacuum the surface when convenient.

  • Proper Storage

    To keep your mattress or box spring clean and free from dust and dirt, bag it but do not seal it shut. Store the mattress on its side - but not on its end. The box spring may rest on its side or on its end. Always be sure to store your mattress or box spring in a clean, dry location.

  • Things to Avoid

    Do not smoke in bed or place product near any open flame, including candles.

    Do not allow your mattress to get wet. The filling materials may compress so protect it from water and other liquids.

    Do not place a board between your mattress and box spring. The two are designed as an integrated system to provide you with proper support. The box spring plays an important role.

    Do not remove the law tag label at the end of your mattress or box spring. The tag serves as a means of identification to establish your warranty rights.

    Do not bend your mattress from side to side. You may ONLY bend it from head to foot.